Quintet Commercial Services Ltd

Effective Date: 27 July 2026

At Quintet Commercial Services Ltd ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.

Quintet Commercial Services Ltd

Company Registration Number:  17363505 

Registered Office:
28 Dorsett Road, Daralston, Wednesbury, WS10 8TW

Email:
info@quintetcommercialservices.com

Telephone:
07588 767901

We may collect the following information:

• Name 
• Company name 
• Job title 
• Email address 
• Telephone number 
• Business address 
• Details of your enquiry 
• Information provided when requesting a quotation 
• Website usage information through cookies and analytics 

We use your information to:

• Respond to enquiries 
• Provide quotations 
• Deliver our cleaning and facilities support services 
• Manage client relationships 
• Process invoices and payments 
• Improve our website and services 
• Meet our legal obligations 

We will only use your information where we have a lawful basis to do so.

We process personal information under one or more of the following lawful bases:

• Performance of a contract 
• Legitimate business interests 
• Legal obligations 
• Consent (where applicable) 

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

• Accountants 
• Insurance providers 
• IT service providers 
• Microsoft 365 
• Government authorities where required by law 

All third parties are expected to protect your information.

We take appropriate technical and organisational measures to protect your personal information against:

• Loss 
• Unauthorised access 
• Misuse 
• Alteration 
• Disclosure 

Access to personal information is restricted to authorised personnel only.

We will only keep your information for as long as necessary to:

• Provide our services 
• Meet legal requirements 
• Resolve disputes 
• Maintain business records 

When information is no longer required, it will be securely deleted or destroyed.

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access your personal information 
• Request correction of inaccurate information 
• Request deletion of your data 
• Restrict processing 
• Object to processing 
• Request data portability 
• Withdraw consent where applicable 

To exercise your rights, please contact us using the details below.

Our website may use cookies to:

• Improve website functionality 
• Understand website traffic 
• Enhance user experience 

You can control cookies through your browser settings.

A separate Cookie Policy is available on request.

Our website may contain links to external websites.

We are not responsible for the privacy practices of those websites.

Please review their privacy policies separately.

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

Quintet Commercial Services Ltd

Email:
info@quintetcommercialservices.com

Telephone:
07588 767901

If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been infringed.

We may update this Privacy Policy from time to time.

The latest version will always be published on our website.